At GWB Hair, we are committed to providing premium-quality hair extensions and a secure shopping experience. Please review this Shipping Policy carefully before placing an order.
By placing an order with GWB Hair, you agree to the terms outlined below.
Order Processing
All orders are processed and shipped within 5 business days of receiving cleared payment.
Orders placed on weekends, holidays, or outside of normal business hours will begin processing on the next business day.
Processing times may be extended during periods of high order volume, holidays, severe weather, inventory audits, or circumstances beyond our control.
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Delivery Requirements
To protect our customers and prevent fraud, all orders shipped by GWB Hair include:
Tracking
Signature confirmation upon delivery
The customer is responsible for ensuring that someone is available to receive and sign for the package at the delivery address.
Shipping Address Accuracy
Customers are solely responsible for providing an accurate shipping address at checkout.
GWB Hair is not responsible for packages delayed, lost, misdelivered,
Order Verification & Fraud Prevention
To protect against fraudulent transactions, GWB Hair reserves the right to:
Verify billing information
Verify shipping information
Request additional identification
Contact customers for order verification
Cancel and refund any order suspected of fraud
Failure to provide requested verification information may result in order cancellation.
Order Tracking
Once an order has shipped, tracking information will be sent to the email address provided at checkout.
It is the customer’s responsibility to monitor shipment progress and ensure availability for delivery and signature confirmation.